Training & Resources

• HIPAA and PHI Guide for DSPD providersopens in a new tab

• 988 Suicide and Crisis Lifelineopens in a new tab

  Call, text, or chat 988 if you are having a hard time. The 988 Suicide and Crisis Lifeline is a free, confidential hotline available 24 hours a day, 7 days a week, 365 days a year. Crisis workers are available to help if you’re in distress, thinking of suicide, or need emotional support. Interpreters who speak more than 150 languages are available.

• Mobile crisis outreach teams

  Mobile crisis outreach teams (also called MCOTs) provide free face-to-face help for Utahns who are having a mental health challenge. Trained crisis workers will meet you wherever you are – at home, work, school, or anywhere in your community. Mobile crisis outreach teams are available 24 hours a day, 7 days a week, 365 days a year. They will be in an unmarked vehicle to protect your privacy. Call 988 to get help from a mobile crisis outreach team.

• Receiving/crisis care centers

  These centers provide a safe space to be when you’re having a mental health challenge but don’t need to be hospitalized. The centers feel like a home environment. People who have had similar experiences are there to listen and help (called peer respite). You can stay at a receiving center for one day (24 hours or less). Call 988 to access a receiving/crisis care center near you.

• National Alliance on Mental Illness, Utah (NAMI Utah)opens in a new tab or call (801) 323-9900

  You are not alone. The Helpline Support Team provides information about mental health conditions and about resources in the community. NAMI Utah also hosts support groups. Connect with the team, Monday through Friday, 9AM to 4:15 PM

• Mental health training series, The University of Utah                                                                                                                                                                                                                                            DSPD partnered with the University of Utah to develop a training series on a variety of mental health topics. These trainings are available on the Utah Department of Health and Human Services Youtube channel. View these trainings through the links below.

• • Behavior Change Due to Psychiatric Disorders in People with Intellectual & Developmental Disabilities
  • Trauma-informed care and developmental disabilities
  • Medical Considerations of Behavioral Agitation In People with Intellectual and Developmental Disabilities
  • Acute Behavioral Strategies and Crisis De-escalation for People with Developmental Disabilities
  • Suicide Prevention, Safety Planning, And Crisis Resources For People With Developmental Disabilities

The Utah Department of Health and Human Services may occasionally link to outside sources of information. DHHS and the state of Utah do not necessarily endorse the provider of the content and are not responsible for any content published on the external site or incorporated by reference.

Upcoming meeting

 Thursday December 10, 2026

11:30 a.m. - 12:15 p.m. 

• Join Zoom Meeting opens in a new tab
• Meeting ID: 802 815 3722
• Call: 1-669-900-6833

Previous meetings

September 10,2026 11:30 am - 12:15 pm

• Meeting recording
• Resource shared in the chat

June 11, 2026 11:30 am - 12:15 pm

• Meeting recording
• Resources shared in the chat

March 12, 2026 11:30 am - 12:15 pm

• Meeting recording

• YouTube playlist of Person Centered Thinking and Planning seriesopens in a new tab
• YouTube playlist of the Good Life Trainingsopens in a new tab

• Supported decision-making agreements in Utah
• Supported decision-making agreement guidance for support coordinators - key highlights

• Community-Based Housing Allowance Training Recording - April 11, 2024 opens in a new tab
• Community-Based Housing Allowance Presentation Slides - April 11, 2024 opens in a new tab
• Housing Training Recording - October 26, 2023 opens in a new tab
• Resource Links - Affordable Housing Options opens in a new tab

• USTEPS Employment Pathway Tool Updates & New Employment Codes Training for Support Coordinators - October 1, 2026
• USTEPS Employment Pathway Tool Updates & New Employment Codes Training Presentation Slides - October 1, 2026
• Employment Pathway Tool (EPT) Integration into PCSP Training for Support Coordinators - August 11, 2026
• USTEPS EPT Module Demo 1: Enhancements to EPT - August 11, 2026
• USTEPS EPT Module Demo 2: Pre-planning Checklist, Employment Checkbox Option - August 11, 2026
• USTEPS EPT Module Demo 3: Provider Services and Support Option Label - August 11, 2026
• USTEPS EPT Module Demo 4: Add a New Plan - August 11, 2026
• Employment Data Remodel Training Presentation Slides - August 11, 2026
• PCSP Software Training

Incident reporting plays an important role in our ability to ensure the safe delivery of services to individuals with disabilities. We hope that making incident reporting a part of the USTEPS Provider Interface (UPI)  furthers our ability to partner with you in providing quality and safe services to those with disabilities.

For more information on critical incident reporting, please see the Office of Licensing page:

• DHHS Office of Licensing - Concerns and Critical Incidents page opens in a new tab