Support Coordinator Core Trainings

DSPD is now offering the annual Support Coordinator training materials online. If you are a new Support Coordinator, you will need to complete both the "New Support Coordinator Training" and "Ongoing Support Coordinator Training" videos and take their corresponding quizzes. If you are not a new Support Coordinator, you will just take the "Ongoing Support Coordinator Training" and its corresponding quiz.

You must watch all of the videos required (based on if you are a new or ongoing Support Coordinator) prior to taking the quiz. If you do not take the quiz, you will not receive credit for the training.

New Support Coordinator Training


Welcome - Angie Pinna


Managing Documents in USTEPS - Anna Owen


Government Records - Anna Owen


Report Portal - Tyler Black


Acquired Brain Injury Waiver (Part One) - Rolf Halbfell



Human Rights - Brenda Carlisle & Bob Pease

Settings Rule Training and Monitoring


Request For Services Training: Best Practices


Request For Services Training: Self-Administered Services 


Person Centered Planning (PCP)

DCFS State Match Agreements - Sheri DeVore


Waiver Overview - Nadia Holindrake


UCANS Training Instructions


Acquired Brain Injury Waiver (Part Two) - Rolf Halbfell



One-Time Purchases for Adaptive Equipment and Special Medical Needs

Request For Services (RFS) Training Overview



Request For Services Training: Budget Worksheets


Request For Services Training: Ongoing Budget Needs



Building Budgets - Rick Birrell

Budget information in the USTEPS Help Manual

Ongoing Support Coordinator Training

Finance - Mel Castillo


Support Coordination Contract Review - Jessica Hooper


DWS/DSPD Training for Caseworkers and SCE's

Housing - Camille Bowen


Vocational Rehabilitation - Aimee Langone


Emergency RFS Requests- Rick Birrell
RFS information in the USTEPS Help Manual