RESEARCH

National Core Indicators

National Core Indicators (NCI) is a collaborative effort between the National Association of State Directors of Developmental Disabilities (NASDDDS) and the Human Services Research Institute (HSRI). NCI supports state agencies in gathering a standard performance and outcome measures that help track performance and compare results to other states. NCI provides the Division a uniquely valuable source of information, allowing the Division to collaborate with and compare findings and performance with a large group of other states. The Division participates in four individual NCI surveys and one provider survey:

Adult Consumer Survey

Face-to-face interview with persons receiving services who are over the age of 18. The survey gathers measures such as employment and other daily activities, home, safety, friends and family, satisfaction with services and supports, community inclusion, choices, rights, and access to services.

Adult Family Survey

Mail out surveys for family members of people receiving services who are over the age of 18 and living at home. The survey collects measures such as information and planning, access and delivery of services and supports, choice and control, community connections, satisfaction with services and supports, and family outcomes.

Child Family Survey

Mail out surveys for family members of people receiving services who are under the age of 18 and living at home. The survey collects measures such as information and planning, access and delivery of services and supports, choice and control, community connections, satisfaction with services and supports, and family outcomes. 

Family Guardian Survey

Mail out surveys for family members of people receiving services who are over the age of 18 and living outside the family home. The survey collects measures such as information and planning, access and delivery of services and supports, choice and control, community connections, satisfaction with services and supports, and family outcomes.

Staff Stability Survey

Survey completed by the Division’s contracted providers who employ direct support staff for people receiving Division services. The survey collects measures such as wages, tenure, turnover, and employee benefits.