Training & Resources

• HIPAA and PHI Guide for DSPD providersopens in a new tab

• 988 Suicide and Crisis Lifelineopens in a new tab

  Call, text, or chat 988 if you are having a hard time. The 988 Suicide and Crisis Lifeline is a free, confidential hotline available 24 hours a day, 7 days a week, 365 days a year. Crisis workers are available to help if you’re in distress, thinking of suicide, or need emotional support. Interpreters who speak more than 150 languages are available.

• Mobile crisis outreach teams

  Mobile crisis outreach teams (also called MCOTs) provide free face-to-face help for Utahns who are having a mental health challenge. Trained crisis workers will meet you wherever you are – at home, work, school, or anywhere in your community. Mobile crisis outreach teams are available 24 hours a day, 7 days a week, 365 days a year. They will be in an unmarked vehicle to protect your privacy. Call 988 to get help from a mobile crisis outreach team.

• Receiving/crisis care centers

  These centers provide a safe space to be when you’re having a mental health challenge but don’t need to be hospitalized. The centers feel like a home environment. People who have had similar experiences are there to listen and help (called peer respite). You can stay at a receiving center for one day (24 hours or less). Call 988 to access a receiving/crisis care center near you.

• National Alliance on Mental Illness, Utah (NAMI Utah)opens in a new tabor call (801) 323-9900

  You are not alone. The Helpline Support Team provides information about mental health conditions and about resources in the community. NAMI Utah also hosts support groups. Connect with the team, Monday through Friday, 9AM to 4:15 PM

• YouTube playlist of Person Centered Thinking and Planning seriesopens in a new tab
• YouTube playlist of the Good Life Trainingsopens in a new tab

• Community-Based Housing Allowance Training Recording - April 11, 2024 opens in a new tab
• Community-Based Housing Allowance Presentation Slides - April 11, 2024 opens in a new tab
• Housing Training Recording - October 26, 2023 opens in a new tab
• Important Links opens in a new tab

• New PCSP Software Trainingopens in a new tab

Incident reporting plays an important role in our ability to ensure the safe delivery of services to individuals with disabilities. We hope that making incident reporting a part of the USTEPS Provider Interface (UPI)  furthers our ability to partner with you in providing quality and safe services to those with disabilities.

For more information on critical incident reporting, please see the Office of Licensing page:

• DHHS Office of Licensing - Concerns and Critical Incidents page opens in a new tab